Hi, we got 4 cam Newtek PTZ UHD with latest firmware connected in each NDI port of our TricasterMini.
Several times in production, we lost the same cam, the image came fixe, preset do not work anymore and we lost the sound connected to the audio in port. But, the webpage of the cam work, and the preset on the webpage make the cam move but we do not receive image anymore. Most of the time, I restart the cam with the button on the web interface and after 1-2 min all come back for a while.
This cam is the one that have the longest Cat6 wire (about 225 feets) so we will transfer from POE to a local PSU to test, but like the webpage work, I don't think the cam lost power...
Any advice?